Frequently Asked Questions
Everything you need to know about shopping with X Plus North America Corp.
What is your standard shipping timeframe?
We typically process orders within 1-2 business days. Standard shipping within North America usually takes 3-7 business days depending on your location.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Please note that final sale items are not eligible for return or exchange.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our charts, as sizing can vary between specific garment cuts.
Do you offer international shipping outside of North America?
Currently, X Plus North America Corp. focuses on serving the US and Canadian markets. We are looking to expand to international shipping in the near future.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You may cancel or modify an order within 60 minutes of placement by contacting our support team.