Returns & Exchanges
At X Plus North America Corp., we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return window for all unworn items with original tags attached. Our streamlined process ensures that returning or exchanging your apparel is as seamless as your shopping experience.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging and include all invoice documentation to ensure your return is processed accurately.
Print and Attach Label
Download and print the prepaid shipping label provided through the portal, then securely affix it to the outside of your package.
Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking number handy until your refund or exchange is confirmed via email.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing